Delays in visa and passport processing

London has begun printing nonimmigrant and immigrant visas. We are working as quickly as possible to clear the backlog of pending visa cases and hand your passport to the courier company for delivery. The approved courier will send a tracking message once it receives your passport. You should wait for that message. During this time, we cannot provide status updates by email or phone.

If you have a nonimmigrant visa interview appointment scheduled for June 26 onwards, you should attend but be aware that your application may take longer to process than the advertised 5- 7 workdays.

Applicants with appointments between June 9 and 24 who were required to reschedule the interview because they completed the DS-160 on or after June 9, have been offered a new appointment date.  If you fall into this category and your appointment has not yet been rescheduled, you should sign into your account at and click on the “Missed My Appointment” link.

Immigrant visa applicants, including fiancé(e) visa applicants, should also attend their interview but should allow at least 10-15 workdays for their application to be processed.

We are also aware that some immigrant visa applicants continue to experience technical difficulties accessing Form DS-260. The issues are intermittent, therefore we suggest that you return to periodically to try to complete Form DS-260.

Passport applicants: Most global passport operation issues have been resolved and overseas processing resumed.  However, isolated cases remain affected.

Customers should receive their new passports within the stated four-week time frame.  If you have not received it in that time, and you have confirmed travel within the next five work days, please contact us.  While we cannot offer case status updates, we can facilitate urgent travel.

Last updated: July 7, 3:55pm